News
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The Benefits of Recording Equipment for Your Call Center
“This call may be monitored or recorded for quality and training purposes.” Almost everyone has heard the beginning of this recording when they place a phone call, but how can it actually benefit your call center? Recording equipment provides a variety of benefits to employers and employees at call centers. In addition to helping review… Read More
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Keep Your Business Safe with Video Surveillance
If you own a commercial or retail business there’s a better than average chance that you could be the victim of a property crime or burglary. In addition there’s shoplifting, employee theft, vandalism, and other crimes to consider. The monetary investment you’ve made in your livelihood, along with the amount of time you’ve spent building… Read More
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Top 3 Voice and Data Services for Government Contractors
The United States federal government is the world’s largest customer. The volume of goods and services it needs to function are almost limitless, and servicing the government can be lucrative, and also time consuming. Whether you’re a big business or one of the smaller businesses that qualify for special attention from the federal government –… Read More
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Mass Texting – Why It Boosts Your Marketing Strategy
Getting your marketing message out to your audience is one of the primary objectives for your business – regardless of the size. While email marketing is a traditional and dependable marketing method – mass texting is the better solution. One of the main benefits of mass texting is its open rate – an unbelievable… Read More
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VoIP and Digital Phones for Accounting Firms
When you own or operate an accounting firm, you know when it’s going to be busy. As tax season approaches, calls are going to start pouring in, and even with a fully staffed administrative team, there’s a chance that some of those calls may be missed. Even if they do go to voicemail, there’s no… Read More
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IT’S TIME TO PLAN FOR THE FUTURE OF YOUR COMMUNICATIONS TECHNOLOGY
by Lauren Whiteman on April 13, 2021 It’s never too early to think about the future, especially when it comes to the ways you communicate to your teams and customers. When the communications systems you currently have work just fine, it can be easy to put off updating them until a later date or even… Read More
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10 WAYS MICLOUD CONNECT MAKES YOUR JOB EASIER
Do you find yourself wishing you could just declutter all of your projects? Wouldn’t that make your job easier? Collaboration is an ever-growing challenge, as the number of emails, conferences, messages and documents rises. Plus, it’s a constant struggle to hold the thread of the conversation, especially as you move from desktop to mobile… Read More
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Why You Need a Cloud-Based Phone System in 2021
The last year and a half has been a whirlwind for companies across the globe. Employees suddenly found themselves working remotely, businesses took their wares on to e-commerce platforms, and everyone wondered when things would go back to “normal.” While there’s no question that the coronavirus turned the world on its head, there have been… Read More
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3 Tips for Effective Technology Lifecycle Management
No purchase lasts forever, and that’s particularly true when it comes to technology. As technology becomes dated, it slows down, grows more susceptible to security flaws and can actively keep our businesses from reaching their true potential. As such, we need to stay on top of our technology lifecycle management. Here are three tips to… Read More
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Planning to Migrate to a Cloud Phone Solution? Follow These Tips to Choose the Best Provider
Planning to switch phone providers in 2021? There are a lot of benefits of switching to a cloud or VoIP phone solution, but you’ll have to select the correct provider to see those benefits take root for your own business. Here are some tips for selecting the right business phone provider in 2021! Read More