Make Tax Season Easier by Upgrading Your Communication Systems
Tax season is in full swing! If you are a busy accounting firm, you may find that your organization’s communications systems can’t keep up with your team’s needs. During tax season, your organization will undoubtedly see a major uptick in client phone calls, emails and communications. If you’re communication systems can’t keep up, then it may be time to upgrade. The experts at McEnroe Voice and Data have been able to seamlessly assist accounting firms upgrade their communication systems to enhance their customer experience. Keep reading to learn more!
Finding a Communication System That Works
Because tax accountants receive hundreds, even thousands, of phone calls during tax season, it’s important to invest in a phone system that can keep up with a large call volume. That’s why we recommend Star2Star Cloud-Based Phone Systems for many of our accounting firm clients. Star2Star Communications offers award-winning and reliable phone systems that can enhance your accounting firm’s phone communications. Star2Star systems even offer other communication channels like faxing, chat and video conferencing. Accountants can even access their phone while away from the office through Star2Star’s exceptional mobility features and voicemail via email functionality.
Here’s a Real World Example
Suggs CPA, a busy accounting firm, realized they needed a change. The public accounting firm functioned with two primary locations in North Carolina with some employees working remotely. The firm decided it needed a telephone system that could keep up with its growing business. Their current system was costing them more than $1,800 per year to maintain and their phone systems were experiencing serious problems. That’s when Suggs CPA turned to Star2Star Cloud-Based Phone Systems. In addition to lower monthly costs, the new Star2Star phone system enhanced the firm’s employee experience with features like StarConferencing. Remote workers now have an easier time operating under this new phone system, which helps the accounting firm deliver a better experience to customers overall.
More Options
Luckily at McEnroe Voice & Data, we have more than just one communication system to offer accounting firms. Mitel Business Phone Systems has been another successful communication system we’ve installed for our accounting firm clients. Mitel MiVoice seamlessly blends a company’s voice system into its data network. Not only does this lower monthly communication costs, but it allows organizations to do more with less. If you are a small to medium-sized accounting firm, Mitel Business phone systems may be the right answer to your phone system problems. Mitel also offers flexible features like messaging, conferencing, collaboration, and more.
Upgrade Your Communication Systems Today
Tax season is in full swing, so if your phone systems can’t keep up, now is definitely the right time to look into upgrading. Are you ready to take your accounting firm’s phone systems to the next level? Contact McEnroe Voice & Data today! We want to work with you and your business to make your systems more efficient and successful. You can find out more by visiting our website or calling us at 410-785-1600.