Auto dealerships, like many businesses today, depend on a consistent form of communication. Communication amongst businesses comes in many forms, especially since the Coronavirus put us in a more virtual environment.
As different as businesses and their industries may be, all of them have one thing in common, they need a reliable phone system!
Your businesses phone line is like a lifeline to your clients, customers, partnerships, and all other valuable parts of your business. Auto dealerships today are more commonly seen to be switching to VoIP phone systems. Why is this? How do they know which route to take and which system is the best?
Get the most out of your auto dealerships communication with a VoIP phone system.
Knowing Your Needs
Which VoIP phone systems are the best for auto dealerships? It depends, as every business in the auto industry has different needs and wants. Your phone system should meet all your business needs, keeping in mind your business size, customer reach, and dealership location.
We recommend establishing a list of all your business’s needs and wants with your new VoIP phone system. Then, as you explore your options, ensure that your new phone system fits your business as perfectly as possible!
Assisting Your Staff
Spot-checking sales and service staff is not possible with a basic phone system. In order to better manage their dealerships, business owners need to be the ultimate team leader. This is where the VoIP phone system comes into play!
With VoIP technology, business owners and managers can monitor, coach, or join in on any phone operations throughout their dealership’s team. This functionality of VoIP technology is useful to auto dealership businesses because when combined with instant messages, employees can quickly message higher-level staff for customer support while on a call. The manager/owner can join with one click to support their sales and service staff with all business communications.
User experience with a VoIP phone system is extremely beneficial for sales and service staff, as well as your dealership’s team as a whole.
Some main benefits of switching to a VoIP phone system for auto dealerships are its easy-to-read analytics, call log reporting, and unique features at a cheaper cost. Auto dealerships have been seen to thrive with the implementation of a VoIP phone system for their businesses due to its ability to enhance any team’s communication environment.
McEnroe Voice & Data is one of the area’s best integrators of business telephone systems and video surveillance solutions. We have a great deal of experience working with the automotive industry and providing exceptional communication services to various dealerships.
We sell, support, and service various technology systems, including telecommunication systems, voice over IP (VoIP) phone systems, cloud-based solutions, and video surveillance, designed to help your auto dealership grow and thrive.