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What is Unified Communications and How Does it Enable Your Remote Workers?

January 14, 2016, Written by 0 comment
unified communications

Unified communications make it easier for employees to work from home or from other remote locations.

There are many white collar jobs that can easily be done from home. Offering your employees the option to work remotely saves them the money and time spent traveling. It also enables you as a business to hire from a larger pool of prospective employees. With the advent of telephone and internet technology, many workers are able to maximize their productivity from remote or home offices. With the speed of wired and wireless internet increasing and the number of telecommunications systems becoming more and more abundant, working remotely is now more possible than it ever has been.

What Is Unified Communications?

The term unified communications simply refers to the integration of real-time communications systems, like instant messaging, presence information, voice, mobility features, audio, web and video conferencing, data sharing, speech recognition, and other communications technology. The great thing about unified communications is that a message can be sent via one type of communication system and received with another. For example, you can leave a message on voicemail with a phone and the recipient can choose to access the message with email or a cell phone. This makes communications faster, more accessible, and more efficient.

What are the Benefits of Unified Communications?

Unified communications are great for remote workers, because they supercharge traditional communication technology with high-speed IP connectivity and centralized management. Here are some of the ways that you can use unified communications to benefit your business:

  • Bring Your Own Device. Many companies encourage their employees to use their own phones, tablets, or laptops for work purposes. A unified communications server can use a common application interface to make sure that employee’s devices are properly synced with the company’s devices.
  • Consolidation. Consolidate your old communication infrastructure into a unified platform that is easy to use.
  • Collaborate. Unified communications make it easier for employees to collaborate regardless of location.

Contact McEnroe Voice & Data Today!

Are you ready to upgrade your phone system and improve your customer service experience? Call McEnroe in Maryland, D.C., Northern Virginia, or Central Pennsylvania at 1-800-727-1607 or in Maryland or D.C. at (703) 903-9881, or simply contact us on our website! We offer a free consultation, so be sure to get in touch and take advantage of this free service. Want to keep up with the latest in voice and data news? Follow us on Facebook, Twitter, Google+, Pinterest, and Linkedin!