How Unified Communications Streamline Your Processes

Unified communications take communication tools such as voicemail, email, desk phone, and work cell phone and unify them through a single platform. As a professional, it’s imperative that you stay flexible and connected to your customers and office, no matter where you are. Our ultimate goal at McEnroe Voice & Data is to help you streamline your processes, so here are a few ways that a unified communications system helps you do just that.

Everyone Stays Connected

With video conferencing, you can connect visually from your smartphone, laptop, or tablet, no matter where you are. It doesn’t matter whether your team members work remotely, in separate offices, or even in a different state or country; they can stay connected. If there’s inclement weather, your team members don’t have to risk their safety to make it to work.

Everything Syncs

With integrated applications, you don’t have to worry about one communication element not connecting and interacting with the others. You don’t have to worry about your email not syncing with your communications system and leaving you wondering why you have a suspiciously quiet inbox. You also don’t have to worry about missing a voicemail while you’re out getting lunch. With unified communications, you experience seamless connectivity.

Improves Productivity

Unified communications empower employees by allowing them to work more effectively, whether remotely or from the office. They can see their coworkers’ status in real-time, their location, check to see if they’re in a meeting or even on a call, or cannot communicate. This cuts down on time wasted trying to contact the team member through one method, and they can send a quick message to get in touch with them once they’re available.

Increased Company Agility

Unified communications increase the company’s agility and allow it to remain competitive. These days, customers want to be able to communicate with a company representative 24/7 and expect a response to their questions or complaints. This means staff should be able to contact customers outside of traditional working hours if there are issues. Not only that, but a company must be able to respond quickly to changes, such as scaling the business or allowing team members to work remotely.

Reduces Costs

With traditional business communications, businesses use multiple services for communication. They may use one service for video conferencing and another for their phones. They experience lower returns on investments due to the poor user experience and the high costs. Putting everything on a single platform cuts down on multiple subscriptions and reduces costs, allowing the business to have a little more breathing room for profit.

Strengthens IT Security

Integrating your communications onto a single platform not only strengthens your IT security but also makes it easier to manage. Instead of having multiple security policies for each system, you only have to worry about a solitary IT security policy, making patches or compliance updates easier to manage.

If you’re ready to improve how your team members communicate with each other and customers, then now is the time to switch. We are one of the premiere integrators of unified communications in the Northern Virginia and Washington, D.C., areas. Contact McEnroe Voice & Data today if you have any questions about unified communications or if you want to experience the benefits of unified communications for yourself.