Voice & Data Solutions | Cloud-Based Phone Systems
If you do a quick Google search for phone systems in the 90s and 2000s you will see lots of bulky hardware and clunky cables. Luckily, in 2022 we have come a long way since them. There are now cloud-based phone systems that eliminate the hassle of getting these outdated systems installed and integrated with your business. Keep reading to find out more about cloud-based phone systems.
Cloud-Based Phone System Overview
In the past, complex phone systems involved a lot of hardware, bulky equipment, and costly maintenance to establish connections. On top of having to get a custom installation done, which is very expensive. However, in 2022 the cloud-based phone systems available leverage the internet to make connections. This means a huge decrease in time, money, and headaches involved with getting a new phone system.
Traditional phone systems use a Public Branch Exchange (PBX) to make phone calls. A PBX is usually a big box of cables and switches located on-site at the business that connects employees with one another internally as well as with the outside world. A cloud-based phone system has a virtual PBX, so nothing has to be installed on-site. Instead, everything is located online in the cloud. A cloud-based phone system does not need to transport your voice-over cable, instead, it breaks your voice up into tiny packets of information that are communicated instantly via internet protocols. You may have heard the term VoIP (Voice over Internet Protocol), and this is just another buzzword for cloud-based phone tech.
Advantages of Virtual PBX
One of the biggest advantages of switching to a cloud-based phone system is unified communications. In other words, all of your company’s messaging, conference and video calls, and other types of communication take place in the same place, the cloud. This makes it easier to monitor and manage all internal and external communication taking place. Maximizing efficiency and productivity becomes easier, not to mention that cloud-based phone systems are much cheaper than alternatives.
There is a myriad of supplementary software that can be integrated with the cloud that can increase customer and employee satisfaction. Software such as text-to-speech, voice recognition, virtual assistants, instant translation, and data analytics can all be easily integrated with cloud phone systems to give your business a massive leg up over the competition. This is especially important if your company deals with a wide variety of clients.
Contact Us!
McEnroe Voice & Data is one of the area’s best integrators of business telephone systems and video surveillance solutions. We have a great deal of experience working and providing exceptional communication services to various businesses.
We sell, support, and service various technology systems, including telecommunication systems, voice over IP (VoIP) phone systems, cloud-based solutions, and video surveillance, designed to help your auto dealership grow and thrive.
Request a service, schedule a free consultation, or contact us to learn more about our services and discover the right business phone system for you!