News

  • What Are the Biggest Hosted Phone System Problems?

    What Are the Biggest Hosted Phone System Problems?

    With the cost of bandwidth decreasing, and the cost of traditional phone service increasing, many companies are looking towards Voice Over Internet Protocol (VOIP) phone systems or hosted phone systems to help realize cost savings.  VOIP phones are plugged into an Ethernet jack in the wall (typically with a CAT5e patch cable) exactly the same… Read More

  • How Much Does a VOIP Phone System Cost?

    How Much Does a VOIP Phone System Cost?

    (I’ll give a quick and easy calculation at the very bottom) You may as well walk onto a car lot and ask “how much does a car cost?”, but we can still give you a general set of parameters and ranges about VOIP phone systems.  VOIP phone systems start with the big 4 (Avaya, Cisco,… Read More

  • What Are the Pros and Cons of Hosted Phone Systems?

    What Are the Pros and Cons of Hosted Phone Systems?

    “The Cloud” or Hosted (They’re the same thing, really)   You see this phrase advertised everywhere you turn nowadays, from subway and bus print ads to TV commercials.  While the idea and what is conveyed in those ads may seem ambiguous, the “cloud” is very real, and something you have been using for years without… Read More

  • How Can I Virtualize My Voice Networks?

    How Can I Virtualize My Voice Networks?

    Virtualization of voice is rapidly spreading through the business world as a way of reducing operating and IT expenses, deploying current software and applications, and streamlining disaster recovery plans. Mitel and VMware have partnered together to allow businesses to converge voice and data in the same cloud based solution.  This, in turn, speeds up software… Read More

  • What is VOIP (Voice over Internet Protocol)?

    What is VOIP (Voice over Internet Protocol)?

     What is VOIP? In today’s extremely competitive and rapidly changing business environment, decisions about adopting the latest technology and acquiring tools that will enable easy transition to future enhancements are critical to the survival of any business. Determining whether to invest in recent advancements in telecommunications is no different. One particular technology receiving significant attention… Read More

  • Who Can Move My Phone System in DC/Baltimore?

    Who Can Move My Phone System in DC/Baltimore?

    Moving or expanding your company office can be a source of tremendous stress and upheaval — but it also offers an opportunity to upgrade and improve a variety of office features, including your telecommunications system.  Picking the right company to move your phone system is important, it’s your lifeline. Many businesses find that they have… Read More

  • Am I Paying Too Much for Business Phone Service?

    Am I Paying Too Much for Business Phone Service?

    If you are not familiar with the telecom industry you may not know about cramming. Cramming is the unauthorized implementation of 3rd party charges on your phone bill. These charges are for fictitious services that have no bearing on the service you receive from your carrier. It is a pure scam. How do they get away with it… Read More

  • How can your phone system increase productivity?

    How can your phone system increase productivity?

    We see it frequently: companies often under-utilize their current technology and miss the opportunity to take advantage of what they already have. Phone systems are so much more than voice mail and simple connectivity. They are now a true business partner that help you increase employee productivity and make the connections with people faster, and… Read More