The Benefits of Recording Equipment for Your Call Center

“This call may be monitored or recorded for quality and training purposes.” Almost everyone has heard the beginning of this recording when they place a phone call, but...
Read More“This call may be monitored or recorded for quality and training purposes.” Almost everyone has heard the beginning of this recording when they place a phone call, but...
Read MoreOn December 27, 2020, a $900 billion relief act was signed into law which will provide additional funding for the Paycheck Protection Act. For small business owners still being...
Read MoreWhen deciding on a phone system for your medical practice, consider the needs of staff and patients and how the right phone system could address those needs. You want...
Read MoreWe hear this question a lot from customers and potential customers. Some of them have old, antiquated phone systems, others have somewhat up to date premise-based phone systems. Either...
Read MoreImagine having a smartphone and only using it to make calls. You would be missing out on using apps, the internet, GPS, and several other features. That would be...
Read MoreTraditional phone lines are a commonly preferred method of communication for many offices, but there are some instances in which a Hosted Phone System works better. For instance, suppose...
Read MoreMany businesses are switching over to cloud-based phone systems. Is it time for you to make the switch? When considering what kind of phone system to install in your...
Read MoreThinking of upgrading to the cloud? This is an important step in the development of a growing business. The vendor you choose will dictate how well the job is...
Read MoreWith the cost of bandwidth decreasing, and the cost of traditional phone service increasing, many companies are looking towards Voice Over Internet Protocol (VOIP) phone systems or hosted phone...
Read More“The Cloud” or Hosted (They’re the same thing, really) You see this phrase advertised everywhere you turn nowadays, from subway and bus print ads to TV commercials. While the...
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