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5 Things That Matter When Choosing a Phone System for the Legal Industry

May 8, 2019, Written by 0 comment

Whether you’re working at a law firm or elsewhere in the legal industry, timely, reliable communication is essential to getting your job done. Legal industry companies need the right phone system to meet the time-sensitive needs of numerous stakeholders in the community—clients, other attorneys, judges and others. An outdated phone system can become a liability for your law firm, which is why so many in the legal industry invest in high-quality phone systems with McEnroe Voice & Data.

Call Quality

Law firms need to communicate effectively and quickly, which means that poor call quality or systems with frequent dropped calls are unacceptable. The right telecommunications solution should prevent dropped calls or delays and have excellent call quality. For some businesses, this means using a solution that allows for both Voice over Internet Protocol (VoIP) and traditional calls. For others, they can get higher call quality using a VoIP system.

Unified Messaging

Lawyers are always on the go, which means that checking a voicemail immediately isn’t always a possibility. With unified messaging, which is included in Mitel business phone systems, workers in the legal industry can easily access voicemails via email and stay in the loop without stepping out of the room to take a call.

Versatile Communication

Are you able to access instant messages, voice calls, video calls and other communication methods within the same intuitive platform? If the answer isn’t yes, you could be putting your legal business at a disadvantage. The right communications solution should allow every employee at your business to communicate efficiently, without needing to log in to multiple platforms.

Remote Support

Most law firms have workers who are in and out of the office over the course of the day or week. Whether you have remote workers or need to connect multiple branches of your law office, the right telecommunications solution should offer support for remote and multi-site operations. This allows for teleworking and the ability for everyone to stay quickly connected on the go.

Advanced Functionality

The highest-quality phone systems allow for numerous advanced functionalities, including:

  • Voicemail to Email
  • Inter-Office Chat
  • Video and Screen Collaboration
  • Conference Calls
  • Voice Mail Transcriptions
  • Remote Softphones for iPhone and Android

Partner with McEnroe Voice & Data for Your Legal Industry Phone System

McEnroe Voice & Data provides versatile, affordable and flexible telecommunications and security solutions to businesses throughout Baltimore, Washington, D.C. and Northern Virginia. With access to the best manufacturers and excellent customer service, you can trust McEnroe. To learn more, please call us at (410) 785-1600.

Hailey Ploski